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Installing your Licenses

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1. License Video Tutorials

Licenses

0.38: Installing a normal license
2.34: Installing with a proxy
3.38: Deactivating your license
4.40: Installing a floating license

Floating Licenses


0.38: Installing a normal license
2.34: Installing with a proxy
3.38: Deactivating your license
4.40: Installing a floating license



2. Old vs. New Style Licenses

Important if you have purchased new SoapUI Pro licenses and are still using a old (pre 4.5) version of SoapUI Pro: up to version 4.0.x of SoapUI Pro the license files have had the .lic file extension but starting with version 4.5 these license files have a different format and use the .key file extension instead. These “new-style” licenses are not compatible with older versions of SoapUI Pro; if you need an old-style license for use with an older version, log a ticket with our support group so we can generate the according licenses for you, please include a reference to your license purchase in this email and the reason you would need v4.0.1 of SoapUI Pro.

Please note that all content in the remainder of this document refers to the handling of new-style licenses, for information on how to install an old-style license please read Old Style Licenses.

If you have an existing and activated v4.5.0 or higher of SoapUI Pro, you can install the latest SoapUI Pro version without having to re-activate it.

3. Different License Types and Courtesy Mode

The following license types are currently available for SoapUI Pro:

  • Trial licenses : 14 day duration
  • Standard licenses : 1- 3 year duration
  • Renewal licenses : 1-3 year duration, require an existing standard or renewal license to be installed
  • Floating licenses : 1-3 year duration (read about how to install and user here)

When a license expires or is deactivated (see below), SoapUI Pro will go into “Courtesy Mode” which allows you to continue using SoapUI Pro with the following limitations:

  • All Pro-specific features are disabled in the GUI
  • Pro-specific TestSteps (DataSource, DataSink, etc.) are still executed as part of a TestCase execution but can’t be created or modified in your tests.

4. Installing your License

When starting SoapUI Pro the first time you will be prompted with the following dialog:

select-license

The floating-license scenario is covered in Installing your Floating License; here we will focus on local license files instead. Specify the .key file you received from SmartBear (you might have to unpack from the zip file first);

select-license-with-filename

Press OK to move to the next step which prompts you to accept the license agreement:

accept-license-agreement

Press OK to accept, after this you will be prompted to activate your license:

select-activate-online

If you already have an activated license, select the “I Already Have Activated License” option and specify this in the following dialog.

If you have a working internet connection, select the “Activate Online” option which will prompt you for detailed user information (this step is skipped for trial and renewal licenses):

This hostname (activation.smartbear.com) should be reachable through your firewall on a secured HTTPS port

activate-online

Enter your information and press the “Finish” button – you will be prompted on how to connect to our activation server:

activation-connection

Set up your proxy connection if required and press “Finish” – SoapUI Pro will contact our activation server and validate your license and entered information:

online-activation-progress

If all goes well the following dialog will be shown and SoapUI Pro will be ready for usage.

about-license

If an error occurs during activation you will be prompted accordingly:

  • If the activation fails for network connectivity reasons you will be prompted to do offline activation instead (see below)
  • If the license is not valid for activation you will be prompted with a corresponding error message and required to enter a valid license file instead.

If you ran into any issues during license activation, please consult with our License Troubleshooting guide. If you are still experiencing issues, please contact our support.

5. Offline Activation

Offline activation requires you to send activation information to SmartBear so we can manually activate your license and send an activated license back to you. When selecting offline activation you will be prompted as follows:

activation-key-offline

Please click on the 'Copy' button above, create a new blank email without signature or any other content, paste the license information that you have copied into the body of the email and send the email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it . You should receive an email back with an activation key within a few minutes. When you do click on 'Next' button.

specified-activated-license

You should have received an email after submitting your License Number to This e-mail address is being protected from spambots. You need JavaScript enabled to view it . If you haven't yet received this email, please allow a couple of minutes for the email message to be delivered.

Also, please check your spam folder in case the email was miscategorized as spam.

Please provide a license activation file that you received as an attachment in the email.

about-license

Press OK to start using SoapUI Pro.

If you ran into any issues during license activation, please consult with our License Troubleshooting guide. If you are still experiencing issues, please contact our support.

6. License Deactivation

To deactivate your SoapUI Pro license, go to 'Help' menu and choose 'Deactivate License' option. You will the be presented with the following popup:

deactivate-prompt

and then open this dialog:

deactivate-license

Confirm that you want to deactivate the license (this cannot be undone!) and press the “Next” button, which will show you the following dialog (please note that the license is now deactivated!):

selecton-deactivate-online
(If the online deactivation does not go through, try the offline option)

If you have an online connection select the “Online” option above and press “Next”. The next step will prompt you for your internet connection details (just as for license activation above):

deactivate-internat-connection

Press next to finish the deactivation process, a progress dialog will be shown:

deactivation-progress

After completion you will either be returned to SoapUI Pro running in Courtesy Mode (if you deactivated a standard or renewal license) or you will be prompted to exit (if you deactivated a Trial).

If you ran into any issues during license activation, please consult with our License Troubleshooting guide. If you are still experiencing issues, please contact our support.

7. Offline Deactivation

If selecting to deactivate your license offline in the process outlined above, the following dialog will be shown:

offline-deactivation

Use the “Copy” button to copy the relevant information to your local clipboard and paste it into an email to the specified address.

If you ran into any issues during license activation, please consult with our License Troubleshooting guide. If you are still experiencing issues, please contact our support.